7bit casino trustpilot

deposited money and none of the games…

deposited money and none of the games work, i have contacted the casino multiple times and always get the same answer (we are working to get this fixed) tried on many different devices and none of the games work. i have money sitting there doing nothing because i cant withdraw it as it hasnt been wagered, catch 22 because i cant even play the gamesits been 4 days now with no fix and the same responses everytime. they wont let me withdraw my money and none of the games thisisnl.nl actual theft. worst casino experience ive ever had never play here

Date of experience: 18 August

Dear ozewill,

Apologies for any inconvenience and frustration that you have faced while trying to participate in our casino.

First and foremost, we would like to extend our gratitude for your patience and for bringing this matter to our attention. Your feedback is greatly appreciated and our team will consider it with the utmost seriousness. We are actively working to address technical issues that have prevented you from accessing and engaging with our games. Our technical team wants to thoroughly investigate the root cause of the problem you have encountered. Providing us with a screenshot of this issue would help us to expedite our research process.

We do understand that recurring responses you have received might contradict with our priorities and would like to assure you that the measures will be taken. Please know that we are committed to providing a fair and enjoyable environment for all of our players. Our aim is to ensure the resolving of this issue so that you can either experience the games you intended to play or withdraw your funds without any obstacles.

In order for us to assist you to the fullest extent and comprehend the situation, we sincerely ask you to contact via [email protected] to us. The team will do everything within our power to reinstate your confidence in our services.

Warm regards,
7Bit Casino Team

I posted money and it still hasn't…

I posted money and it still hasn't arrived on the site I think it's messed up when you don't do what u say

Date of experience: 08 April

Dear Raymond,

We are sorry to hear about your experience at our cryptocasino.

As a crypto-oriented casino, we aim to provide a pleasant and convenient experience. Nevertheless, every player should check all conditions before making a deposit, for the success of the transaction. Please note that the minimum deposit amount in BTC cryptocurrency is (+ miners fee).

Our team works hard to ensure that our player's cryptocurrency transactions are successful and that they get the best gaming experience using this payment method. We advise customers to consider miner commission during crypto transactions, high commissions may result in lost deposits within the blockchain network.

If you have any additional questions or suggestions, feel free to contact us via email [email protected] or live chat.

Best regards,
7Bit Casino team

SCAM,SCAM,SCAM

SCAM,SCAM,SCAM

Signed up this morning deposited $AU played for a few hours. Ended up with $AU in my account. Attempted to withdraw & was informed I needed to upload a ridiculous amount of ID before I can make a withdrawal. 7bit casino requested a selfie photo of me holding my drivers licence showing front & back, photo of my bank card front & back, utilities bill showing my name and address. I reluctantly uploaded everything they requested , I logged in to my account where it showed image's successfully uploaded, I then verified my mobile phone number and email address and profile showed green tick indicating everything has been successfully verified. It's now been more than 12hours and numerous withdrawal attempts to get notification saying withdraw rejected followed by the same automated email again requesting I need to verify my account. I have no doubt they do payout, however I believe it's only small thisisnl.nl enough to ensure some positive reviews. Because after reading a bit deeper anyone who attempts a larger withdrawal is not going to find the outcome very enjoyable.
In relation to your automated email response. I have been attempting to contact 7bitcasino customer support on the hour every hour for the last 3days.I have uploaded every document that has been requested multiple times only to receive the exact same automated reply saying please up load necessary documents. Scam

Date of experience: 26 March

Dear John,

Thank you for sharing your concerns. It is regrettable to hear that your experience at our casino has not met your expectations, and you feel dissatisfied with the payout process.

As a licensed casino, we prioritize the security and safety of our players and their funds. Verification is a standard practice to ensure compliance with regulatory requirements and to protect both the players and the integrity of our platform.

We regret any confusion or frustration caused by repeated requests for verification. Sometimes, additional documentation may be required for various reasons, such as discrepancies or incomplete information.

If you're still facing difficulties with your withdrawal, we kindly ask you to reach out to our customer support team for further assistance. Our team is committed to addressing your concerns and ensuring a positive experience for all our members.

Best regards,
7Bit Casino team

Scammers

Scammers. Sometimes they don't pay line hits. Very often it's a feeling of being scammed playing these machines, but that is the case with most pokies. The major issue with this company, is they will LIE when it comes to withdrawing your winnings. Without adding a bonus bet, you still need to wager 3X.. OK.. Except the fact that they will LIE with how much you have to WAGER. I received 2 emails, both with different amounts I needed to WAGER. LIES!!!! SCAMMERS!!!!!!! DO NOT TRUST THIS DODGY COMPANY!!!!!!!!!! FIND ANOTHER SITE TO USE!!!!!

Date of experience: 13 January

Dear Luke,

We appreciate your feedback about your experience with us.

It is deeply regrettable that you had such an impression of our casino. We understand your disappointment, however, rest assured that as a licensed casino, we are committed to a fair gaming experience, all our games are certified, and winnings depend solely on your luck.

Secure environment is of the utmost importance for us, and x3 wager requirement is a standard practice, which is aimed to ensure fair play and prevent any fraudulent activities. Nonetheless, our team deeply apologizes for the error made in notifying you of the amount of the wager remaining for withdrawal. We realize that this may have caused some confusion and dissatisfaction on your part. Your case was taken into account and all necessary corrections were made to prevent such incidents from reoccurring.

We hope to see you again in our gaming establishment, feel free to contact us at any time!

Best regards,
7Bit Casino team

Requested a withdrawal 2 days ago

Requested a withdrawal 2 days ago. The request is still pending. The support gives me the same answers when I ask about my withdrawal. I already added a complaint to Askgambler. I'm not the only one having this issue. Verification is strangely fast. To me it seems like they want to let me cancel my withdrawal so I don't cash out. Then deposit again and so on.

Date of experience: 02 August

Dear Lisa,

Thank you for your kind words and positive feedback about our online casino site!

We sincerely value your recent interaction and wanted to extend our heartfelt gratitude for your prompt completion of the verification procedure. This step holds paramount importance in ensuring the authenticity and security of both player accounts and our casino platform. Our utmost aim revolves around creating a gaming environment that prioritizes fairness and safety for all participants.

On occasion, specific transactions necessitate additional verification measures, particularly for significant amounts or if any irregularities are detected. These steps are implemented to counteract potential fraudulent activities and safeguard your financial well-being.

Please have confidence that our support team is proactively expediting the process of reviewing and authorizing your withdrawal request.

Should you have further inquiries or require clarifications, please do not hesitate to contact via [email protected] with our support team. They are ready and eager to aid you at every stage.

Best regards,
7Bit Casino Team

At first i would have given this site…

At first i would have given this site 10/5 stars, But Then i ran in to a problem. Their Way of giving bonusses is a scam if you ask me. Deposit 70 euro and get spins. Cool i do that and win 68 euro on my Free spins. Then i play for about two hours and get up to euro. Then all of the sudden of that is gone. The bonus 68 i won isn’t money that you win, it’s a chance to win the 68 euro. So after i had wagered euro and was in the positive i was Down to euro for some reason. Who in their right mind would spent several hours wagering thausands for the chance to win 68 euro. I loved the site untill this happened, i recomment everybody to stay away from their bonusses

Date of experience: 19 October

Dear Rune,

We want to express our genuine concern regarding your recent experience at our casino. Resolving any issues you may have is our top priority.

It appears that there was a misunderstanding concerning the bonus you received, specifically the Wednesday Reload Bonus of Free Spins. Please note that this bonus has a maximum withdrawal limit of EUR, as per the terms and conditions of this offer. Our aim is to provide our players with an additional chance to win. We acknowledge that we may not have communicated this clearly. Our team have observed that, as per the bonus terms, winnings are restricted to a maximum of EUR, along with the amount of the deposit made. After successfully meeting the wagering requirements, your winnings were adjusted accordingly, which aligns with our established rules.

If you have any other suggestions, comments, or concerns, please do not hesitate to reach out via [email protected] to our support team. We wish you a fantastic day and the best of luck in your future gaming endeavors!

Warm regards,
7Bit Casino Team

they never pay out .even if you don't…

they never pay out .even if you don't use bonus they make you do 10X before you cash out and they say to prevent money thisisnl.nl they have $ max table limit just to make sure you never get there .

Date of experience: 11 February

Dear Mike,

Thank you for sharing your feedback. It is regrettable to hear about your dissatisfaction with the payout process and the bet limit at 7Bit.

To address your concern, the wagering requirement is a standard practice in the industry, implemented to comply with anti-money laundering regulations. It is designed to ensure the security and fairness of all transactions for our players.

Regarding the maximum bet limit, this measure is in place to maintain a balanced gaming environment. Such limits are set by gaming providers, and as a casino, we do not have influence over it. It is not intended to hinder your progress but to promote responsible gambling and ensure the enjoyment of all players.

Your satisfaction is important, and our team is dedicated to providing a fair and enjoyable gaming experience. If you have any further questions, please do not hesitate to contact us via email [email protected] or via live chat for guidance.

Best regards,
7Bit Casino team

I have had a pending cash out going on…

I have had a pending cash out going on 14 hours now. Their customer service is almost impossible to speak with and you have to click the right options in chat to be connected to someone. Even when you’re connected, they are not much help. They told me multiple different reasons why my cash out is pending and apparently now the system is down. Not a good first impression.

Date of experience: 22 July

Great casino with lots of games and…

Great casino with lots of games and great winnings. They’re constantly adding new games. Payouts are a little slow but overall it’s a great casino

Date of experience: 25 October

Dear Angel,

Thank you for taking the time to share your feedback with us!

We're committed to providing a wide variety of games and strive to keep our game library up to date with the latest releases. It's wonderful to know that you've been enjoying it. Regarding the payout speed, we understand that this is an important aspect of the casino industry. Our team continuously works to improve the processing time. Your feedback is valuable in helping us enhance this aspect of our service.

If you have any suggestions or specific concerns you'd like to address, please don't hesitate to reach out via [email protected] to our customer support team. Our goal is to make sure your interaction with us stays pleasant and satisfying.

Best regards,
7bit Casino Team

Dear klantAnthony Roberts,

Thank you for sharing your feedback with us.

It is a true pity for us to know that you have had such an unpleasant experience in our casino. Building and maintaining loyalty is a core priority for us, and we are dedicated to improving our services based on your feedback. Rest assured that our team is committed to resolving any issues you may have and ensuring that your future experience with us is positive and rewarding.

Moreover, we sincerely apologize for any inconvenience or dissatisfaction you may have experienced, and hope to have the opportunity to regain your trust and loyalty in the future.

If you have any further questions, please do not hesitate to contact us via Live Chat or email at [email protected]

Best regards,
7Bit Casino team

Absolutely the worst casino on the…

Absolutely the worst casino on the internet!! I have gone through something like 60+ deposits and they all get deadspinned. Support refuses to cancel my account. They tell me that it’s all luck (which I get it, gambling is all about luck but even Vegas doesn’t suck your bets dry like this site does)
They tell me it’s all random based on the games offered by outside developers. Yet OTHER sites lost your deposits play longer than 15 minutes using the same games.
So either
1) The game developers just hate this site
or 2) this is indeed how the site is set up.


Word of warning, go check out bitstarz or Stake as they are legit sites. This one is a straight up scam.

Date of experience: 03 January

Dear Nick Riddle,

We appreciate you taking the time to share your recent experiences, and we're genuinely sorry to hear about the challenges you've faced.

We want to clarify that all the games featured on our platform are provided by licensed developers. The outcomes are determined by random number generators to ensure fairness, and your chances of winning are influenced by luck.

Understanding the unpredictable nature of luck, rest assured that game integrity remains our utmost priority. Collaborating with esteemed developers, our platform undergoes regular audits to ensure transparency and fairness.

Your comparison with other sites is noted, and we acknowledge that player experiences can vary across different platforms. Our team is committed to continuous improvement and appreciates your insights as we work towards providing the best possible gaming environment.

If you have particular details or additional insights you would like to provide, please reach out to us directly at [email protected] Your feedback is crucial in helping us identify areas for improvement.

Best regards,
7Bit Casino team

Worse crypto casino experience ever!

Of all the crypto casinos I have played at this casino was BY FAR the worse.
1. You can't bet more than EUR or USD per live game, if you try you get a message stating you have exceeded your daily limit, even though there isn't a daily limit amount set in place.
2. Terms and conditions state you can't bet more than EUR or USD per game, slot, table or live. But you can't even bid up to thaty much anyways because of the limit I mentioned in #1.
3. Many slot machine bet amounts are capped at EUR or USD per bet within the actual game.
4. You have to jump through hoops in order to withdrawal your winnings (I am STILL waiting after several days, even after I provided all of the verification documentation).
Safe yourself the hassle and enjoy yourself on a different casino site. I won't ever go back to 7bit Casino again.

Date of experience: 28 December

Dear CryptoCasinoQueen,

Thank you for sharing your recent experience at 7bit Casino. Understanding that our services did not align with your expectations is concerning, and addressing your points is our priority.

Your frustration regarding the betting limits in games is noted. It is important to note that these limits are typically set by the gaming providers to ensure fair and responsible gaming practices. We collaborate with a variety of providers, each with their own set parameters, which we are obliged to adhere to. Therefore, it cannot be influenced from our side in any way.

Regarding the withdrawal process and the need for verification, we understand that this can sometimes be a point of frustration. The verification procedure is a critical security step, required by industry regulations to protect both the player and the casino from potential fraudulent activities. This process helps ensure the legitimacy of transactions and the safety of players' funds, as well as swift procession.

We value your feedback, as it is crucial for us to improve our services. Our customer support team is always on hand to assist with any queries or concerns you might have.

Sincerely,
7bit Casino team

I love this website and have been…

I love this website and have been playing here over a year, but recently they wont’t let me cash out. After 6 hours I finally cancel it and end up playing back all my winnings. Customer support is no help, they say it is in the queue to be processed every time you chat with them. I’ve played on several other sites and none of them take that long and to withdraw your funds.

Date of experience: 20 July

Dear jholcomb,

Thanks for sharing your feedback.

First and foremost, we sincerely apologize for any inconvenience or frustration you may have experienced during the withdrawal process.

Our finance department takes verification seriously and responsibly. The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. That's why it took longer than it should have.

We are truly sorry to hear that you have experienced difficulties in getting a proper explanation for the delay from our support team. Please be assured that we have taken this situation into consideration. We will make every effort to ensure that in the future, our team provides the necessary information in a more detailed and prompt manner.

Please don't hesitate to contact us at [email protected], we will be glad to investigate and resolve your issue.

Kind regards,
7BitCasino team

This site is truly the definition of…

This site is truly the definition of untrustworthy! Like it's sad, could be a good site yet clearly without any doubt they control games! What else is funny is how they will try and push off like it's luck. When it's luck or chance then the exact same thing does not happen repeatedly! When it's random that means there is no pattern. You play at 7bit the first thing you see is a pattern! Clear as day 7bit casino is a scam. Stay away

Date of experience: 06 February

Dear Mike,

Thank you for taking the time to share your feedback. We are sorry to hear about your dissatisfaction and take allegations of unfair play very seriously.

Our casino utilizes a Random Number Generator (RNG) for all games, which ensures that each outcome is entirely random and unbiased. This system is rigorously tested and audited by independent third parties to guarantee compliance with industry standards of fairness.

We recognize that losing streaks can be frustrating and may appear patterned, but the outcomes are entirely random. The nature of gambling is such that winning and losing patterns are purely coincidental and not indicative of manipulation.

Restoring your trust is our priority, and our support team is here to address any further questions or assist you in any way possible.

Best regards,
7Bit Casino team

I was really looking forward to trying…

I was really looking forward to trying out their casino but after I was treated in customer service I gave them a bonus code and advise that it was showing as no activated and sent screen shots. They said I was eligible for the bonus code. This was the first time signing up. Never again.

Date of experience: 08 November

Hello Jennifer,

Thanks for your feedback, it's disappointing that you didn't have the best time with us.

At 7Bit Casino, our commitment is to provide a wide array of bonuses and activities, each featuring its own set of terms for wager requirements, game availability, and more. To foster clarity and prevent any possible confusion, our Support Team values the submission of pertinent details.

Following a comprehensive investigation, we like to notify you that the mentioned offer is a no-deposit promotion accessible through registration via the affiliate's link. Regrettably, the link you utilized for sign-up was incorrect, leading to the unavailability of the bonus for you.

We understand the frustration this may have caused. Our content department is constantly working on creating exciting and generous offers. Hope that in the future, you will find something that captures your interest. You can explore our wide range of promotions at the following link: thisisnl.nl

If you have any further questions or suggestions, our support specialists are available around the clock, every day of the week. Feel free to reach out to us at [email protected] or via Live Chat.
Have a great day and enjoy your gaming experience!

Best regards,
7Bit Casino Team

Such an awful casino

Such an awful casino. Max cashout bonuses 😂😂😂 support are like Bots
Wasted a k here and not one win

Date of experience: 27 April

Dear Jack,

We are truly sorry to hear about your recent experience at our casino.

As for your concerns about our maximum withdrawal bonuses, we understand that they may not always meet the expectations of every player. Bonuses are continually reviewed and adapted to remain competitive and attractive to a wide range of players.

In terms of our customer support, please be assured that our agents are real people dedicated to assisting our players with any issues or inquiries they may have. Our team takes pride in providing responsive and helpful support, and we apologize if your interactions did not meet this standard.

Your feedback is valuable, and we are committed to continuously improving our services to enhance the gaming experience for all players. May Lady Luck always be on your side.

Best regards,
7Bit Casino team

absolutely awful customer service

absolutely awful customer service, and if im honest i wouldn't touch this site with a barge pole. half the games dont work for some region lock nonsense or being extremely buggy, the deposit bonus i was given did not activate, and unless you want a scripted email or a chatbox that doesnt work when their site doesnt work, i would stay away at all costs.

Date of experience: 16 November

Dear Connor,

Thank you for sharing your concerns with us. We truly value your feedback and would like to address the issues you have experienced.

Regarding the game availability, we understand your frustration with certain games being inaccessible due to regional restrictions. As outlined in our Terms and Conditions, game providers have the right to set these limitations, which are beyond our control. We strive to offer a diverse range of games within the constraints of these regional policies and appreciate your understanding in this matter.

Concerning the deposit bonus, our Terms and Conditions are crafted with careful consideration and are in line with industry standards. We always encourage our players to read and understand these terms thoroughly. If there are any uncertainties or questions regarding bonuses, our support team is ready to provide detailed consultations before you make a deposit. This ensures that you have all the necessary information to make an informed decision.

If you have any further questions or concerns, please feel free to contact at [email protected] Our aim is to provide a satisfactory and enjoyable gaming experience for all our customers.

Best regards,
7Bit Casino Team"

They offer affliate no deposit bonus…

They offer affliate no deposit bonus codes for signup but when click on link it askes for email password and date of birth nothing else then creates account without the bomus cuz didnt put it in when signed up but its cuz there isnt a spot to they r false advertising and evil no stwrs like all of them it is rigged % i have proof and evidence of games not paying out correctly it is a scam pure and simple and government is a part of it so fu ck u im gonna start ki lling thses fu cks

Date of experience: 27 April

Dear Michael Rapp,

Thank you for your feedback. We are sorry to hear about your negative experience with our casino and understand your frustration.

It is important to note that our no deposit bonuses are typically granted when a new account is created through a specific affiliate link that includes the bonus offer. We are committed to fair and transparent promotions and would never intentionally mislead our customers. If there is a discrepancy with receiving a promised bonus, we encourage players to contact our support team directly. They are always ready to assist with any bonus-related queries and ensure that any promotional offers are honoured according to our guidelines.

Additionally, we take allegations of game rigging very seriously. Our games operate with RNG certification to ensure fairness and transparency. If you have evidence that suggests otherwise, please share it with our support team, and a thorough investigation will be conducted.

We are committed to providing an enjoyable gaming experience for all our players, and your feedback is invaluable in helping us maintain these standards.

Best regards,
7Bit Casino team

Absolutely rotten customer service

Absolutely rotten customer service, follow through and theft. On I was playing in this casino just as I have for a couple months. All seemed smooth, except every-time you want to withdrawal, then it’s a headache. But I was playing my normal game betting big, within the hours put in over 4 eth. Finally I got the biggest spin I’ve ever had! 4 scatters, which pays .5 eth but then gives 15 free spins. Which is massive, I’ve only hit 3 scatters and 6 spins and I usually win eth, so you can imagine how much I thought for this one. We’ll not only did I not get paid out , I didn’t get my bonus spins, alerted customer supports immediately. Literally they strung me along for 15 hours a day for multiple days, telling me “tech support and upper management would be getting with me to make it rights because I have all the documentation and screen shots and more. We’ll fast forward 10 days and they never emailed me or reached out and plan to completely steal from me.

Date of experience: 11 November

Dear Jonathan,

Thank you for sharing your feedback with us!

Taking into account your feedback, we wish to reassure you that our team has consistently prioritized delivering exceptional service to our customers. In addition, we also try to make the withdrawal process faster and devoid of unnecessary checks.

Following your recent review, our team reached out to you to provide comprehensive information regarding your bets, aiming to address any concerns you may have had. Regrettably, despite our efforts, we observed a lack of constructive engagement and interest on your part in resolving the issue.

Our team deeply hopes for your understanding in this matter and wants to emphasize our ongoing commitment to providing quality service to our players. We would be more than willing to work together with you to find a resolution.

Your satisfaction is of the utmost importance to us, and we are looking forward to the opportunity to make your experience with us a positive one. Feel free to contact our support team at any time!

Best regards,
7Bit Casino team

Don't seem to be out for a fair wager

Seem to do what ever they can to screw you over. When ever I bet $, the bet goes through, bet the bet will fail % of the time despite the table limits being 10x what I am betting. Their response from support was we'll get back to you. Meanwhile I am down significant money and no way to recoup it.
As soon as I am even I will be pulling my money and moving to a different casino.

Date of experience: 31 October

Dear Corey,

Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to address the concerns you raised in your recent review.

Upon reviewing your case, we acknowledge that, at the time of your review, the maximum betting limit for live games was indeed AUD. However, our team has since increased the maximum betting limit to AUD for live games. This adjustment aims to enhance the overall gaming experience for our players, and we hope it better aligns with your preferences. Our terms and conditions have been amended to guarantee transparency for all our clients. You can check it here: thisisnl.nl or screenshot: thisisnl.nl Customer satisfaction is our primary focus. Your concerns have been duly noted, and we are dedicated to ongoing improvements in our services.

It's important to emphasize that we have never engaged in unfair practices or intended to mislead our valued customers. Our support team is ready to assist with any further inquiries you may have. Please don't hesitate to reach out via [email protected], and we will promptly address any outstanding matters.

Thank you for choosing 7BitCasino. We appreciate your patronage and look forward to the opportunity to serve you even better in the future.

Best regards,
7BitCasino Team