Aspers casino newcastle

Aspers Casinos - Privacy Policy

At Aspers UK Holdings Ltd, we are committed to protecting and respecting your privacy. We encourage you to read this Privacy Policy carefully as it contains important information regarding how your personal data will be used by us. This policy explains the basis on which personal data we collect about you will be processed by us. Where we decide the purpose, or means, for which personal data is processed, we are the 'Data Controller'. We will comply with all applicable data protection laws, including the Data Protection Act and the UK General Data Protection Regulation (“UK GDPR”).

By engaging with our casinos, you acknowledge you have read and understood this Privacy Policy.

This policy explains the following:

• What personal information we collect;
• How we use that information;
• Who we may disclose that information to; and
• Your rights.

1. Who are we?
   1. Aspers UK Holdings Limited (“Aspers”), referred to as “we”, “us” and “our” in this Privacy Policy, is the data controller in relation to the processing of your personal data that you provide to us. Aspers is a company incorporated in England and Wales with company number and whose address is c/o WB Company Services Limited, 3 Dorset Rise, Blackfriars, London, EC4Y 8EN.
   2. Aspers UK Holdings Ltd, together with Aspers Group Limited form the ‘Group’, which provides both land-based services in casinos and online services through various software and/or platforms.
   3. If you have any concerns about how your personal data is used or to exercise any of your data protection rights, including submitting a subject access request, please contact our Data Protection Officer at:
      1. email: [email protected]
      2. post: Data Protection Officer, Aspers Casino Westfield Stratford City, The Loft, Montfichet Road Olympic Park, London, E20 1ET.
2. This Privacy Policy
   1. This Privacy Policy represents our current data collection and usage practices. We will from time to time, review and revise these practices. We encourage you to read the Privacy Policy carefully as it contains important information regarding how your personal data will be used by us.
   2. Each time you use Asper’s casino services and gaming products or provide us with information, by doing so you are accepting the practices described in this Privacy Policy at that time.
3. What is personal data?
   1. Personal data is information about you that identifies you or can be used to identify you (in conjunction with any other information we hold about you) e.g. your name, email address, address or telephone number, IP Address, copies of ID, proof of address, etc (“personal data”).
   2. There are special categories of more sensitive personal data which require a higher level of protection. These include information about a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, physical or mental health or condition or sexual life (“Special Category Data”).
   3. We collect the types of personal data outlined within this policy.
4. Collecting information about you

   We collect information about you whenever you utilise certain services, such as the Aspers Loyalty program. Information will also be collected as you interact with us, such as requesting to join our mailing lists, taking part in market research or customer satisfaction surveys or dealing with our customer services team.

   To ensure that your details are up to date and to help determine any possible affordability checks, we may supplement the information we hold about you with data from companies that collate and update address and household information for a range of sources. We will only work with companies that obtain this data in compliance with data protection legislation. This data will not be used to market to you without your prior consent.

   We must also comply with legal obligations to promote responsible gambling, consider our customers' financial ability to gamble and prevent our services from being used for illegal purposes. If we identify activity on your account that could present a risk or we believe you have provided false information, we may look at publicly available information about you such as social media accounts (Facebook, Instagram, Twitter etc.) property ownership details, the electoral roll, Companies House, and insolvency registers to verify the information provided to us.

   1. In addition, we are required to comply with anti-money laundering and responsible gambling legislation, so we may request proof of identity and source of funds information from you from time to time. Whilst the release of additional source of funds information is voluntary, please note that the failure to provide such information upon request may result in the termination of the business relationship. This information may be requested:
      1. by attending or registering with us at one of our casino sites.
      2. by engaging with us via our website.
      3. which may include your contact information and identity and verification information (see further information below at paragraph ); or
      4. by contacting us offline, for example by telephone, email or by post.
5. Data we collect from you
   1. In order to run our business and to provide you with information about products or services that may be of interest to you, We may collect personal data such as your full name, postal address, phone number, occupation, credit/debit card information or email address) or “demographic information” (i.e. information that you give us or that we collect, that is not personal data; this may include but is not limited to post code, home town, gender, username, age/birth date, browsing history information, your IP address and registration history.
   2. If you join Aspers World, our loyalty program, we will also record your facial image and verify you are who you say you are by requesting some form of ID. This ID information will also be recorded. When you join Aspers World you will be given an Aspers World card, this can then be used at the gaming tables or in most of our electronic products and for food and beverage purchases. A full set of terms and condition for Aspers World can be found on our websites.
   3. Each time you use the Aspers World card we will record details of your visit to our casino, and we will also record any transaction you perform on the gambling equipment. When you use your card at the gaming tables the same will apply- we will record the details of your gambling activity.
   4. If you are not a member of Aspers World, we will require ID to be produced on entry to our casino. Please note that in some of our casinos we may at times use ID document scanning software (ID Scan) to carry out electronic checks and verification in respect of ID collected from all customers.
6. Purpose and legal basis for processing

   Personal data	We may use your information for the following purposes, based on the following legal grounds:
   Contact information Aspers World Card/gambling transaction information	If it is necessary for the performance of our contract or for the purposes of entering into a contract: for the purpose of registering your account with us, to update your account and to provide you with our services. If it is in our legitimate business interests to do so: for internal record keeping for administration purposes, in order to verify your account, to conduct credit searches, to communicate with you regarding our service and fees and for dealing with any complaints or issues raised by you. If you provide your consent, we may also contact you for marketing purposes about new services, events or promotions which we feel may be of interest to you by mail, e-mail, phone or text messaging service about our services or promotions, which may be of interest to you, Please email [email protected] or speak to a member of staff if you no longer wish to receive such information. Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other relevant legal or regulatory requirements, such as the Casino Industry Gambling Regulations as specified by our Regulators, The Gambling Commission, The Information Commissioners Office, Money Laundering Regulations & the Financial Conduct Authority. We are obliged to comply with Anti-Money Laundering Regulations and may share your data on request (or voluntarily) with the UK legal and government authorities, UK regulators and the UK Police. Where we have obtained your consent: Our selected third parties with whom we may share your personal data with (see further below) may send you advertisements promotional materials and communications about their products or services which may be of interest to you, with your prior consent where required by law.
   If it is necessary for the performance of our contract: f for the purpose of receiving payments in the course of providing our services and issuing winnings to your account (if issued by bank transfer). If it is in our legitimate business interests to do so: for internal record keeping for administration purposes and retaining evidence of payment transactions.
   In order to protect the vital interests of our customers: we may process special category data relating to your health or mental health such as a disclosure of a gambling problem to staff.
   Monitoring information (CCTV)	If it is in our legitimate business interests to do so: we may process images via CCTV (which incorporates video and audio recordings), entrance/exit dates/times, movement within the casinos via security card systems for security purposes and pursuant to our legitimate interest in maintaining a safe environment and for the purpose of confirming attendance/location of the individual. Necessary to protect the vital interests of the individual concerned: for security purposes and in order to maintain a safe environment. Compliance with a legal obligation: in order to prevent fraud or money laundering or to comply with any other legal or regulatory requirements.
   Technical and device information/social networks	If it is in our legitimate interests to do so: we may use certain technical log data (such as your IP address) for research or statistical purposes; to analyse user traffic and for ensuring the proper administration of our site; for analytics and insight purposes e.g. to monitor market trends and demographics and to improve the user experience within our site; and to ensure that content from our site is presented in the most effective manner for you and for your computer or other device from which you access our site and/or the services we offer through the site.
   Where consent has been obtained: We will ask for your consent to the use of cookies before processing (see further information about our processing of cookies below).

7. How to edit or update your information
   1. The accuracy and integrity of your personal data is very important to us. If you feel at any time that the information, we hold about you is incorrect or requires updating then please contact us by any means possible and we will update or correct our records.
   2. We may periodically contact you or speak to you in person about the accuracy of your personal data as our efforts to ensure it is accurate are ongoing.
8. Cookies
   1. Cookies are small text files, like a tag, that are placed on your device (e.g., a computer, smartphone or table) when you visit a website. Cookies make web surfing easier by allowing websites recognise that user’s device and store some information about the user’s preferences or past actions. The only personal data a cookie may contain is information supplied by the user. A cookie cannot read data of a user’s hard drive or read cookie files created by other websites. The use of cookies is an industry standard that can be found on most major websites. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the site owners. Software on the user's device (for example a web browser) can store cookies and send them back to the website next time they visit.
   2. We use cookies to collect information about your visit to our websites, including the date and time you access our websites. You cannot be directly identified from this information and will be used by us purely for monitoring activity on our websites.
   3. Many improvements and updates to our websites are based on such data as this helps us to understand (amongst other things) the total number of users and webpages viewed. Cookies allow this information to be easily tracked by us. We use information obtained from cookies to provide services better tailored to user’s needs. While this activity depends on the use of “cookies”, users of our websites have the option of disabling cookies via user’s browser preferences. Further information on how to do this can be found in the ‘Control over cookies’ section.
   4. Where marketing consent is given, we may use “cookies” to collect and distribute information to third parties for marketing purposes. Further information on the use of marketing cookies can be found in section and
   5. Any changes to the use of cookies posted on our websites apply as soon as they are posted. Fresh consent to the use of cookies will be required when changes are made.

   We use the following cookies:

   6. Strictly necessary cookies: These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites or remember your choice about cookies.
   7. Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using them. This helps us to improve the way our websites work, for example, by ensuring that users are finding what they are looking for easily.
   8. Marketing/advertising cookies: They allow us to recognise visits that have originated from online ads. This helps us to deliver personalised ads, limit how many times you see an ad and measure the effectiveness of ads.
   9. You can find more information about the first-party cookies we use and the purposes for which we use them in the table below:

      Provider	Cookie IDs	Description	Further Information
      Aspers Group Limited Cookies	cookie-preference	Strictly necessary cookies Used to remember a user’s choice about cookie preference. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. This information is processed in a way that does not directly identify anyone.
      Aspers Group Limited Cookies	PHPSESSID	Strictly necessary cookies Used to identify the current session/visit to provide functions across pages. This information is processed in a way that does not directly identify anyone.
      Google Analytics Cookies	_ga, _ga_<wpid>, _gid, _gat[_<customname>], _gcl_au	Analytical/performance cookies Google Analytics is used to collect information about how visitors use our website. We collect information including the number of visitors to the website, where visitors have come to the website from and the pages they visited. The information is collected and processed in a way that does not directly identify anyone.	Click here for more privacy information Click here for more information on Google cookies and how they are used

   Third parties

   10. Please note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or marketing/advertising cookies based on your cookie preference.
   11. You can find more information about the third-party cookies used and the purposes for which we use them in the table below:

       Provider	Description	Further Information
       Google Ads/AdSense Cookies (thisisnl.nl, thisisnl.nl, thisisnl.nl) Cookies	Analytical/performance cookies Google Ads/AdSense is used to store and track conversions (clicks) from advertisements placed on third party websites. They help us collect data that allows us to understand how users interact with a particular advertisement campaign. These insights allow services both to improve content and to build better features that improve the user’s experience. Users may be uniquely identified by web request, IP address, browser type, browser language, the date and time of your request. This log data is anonymized by removing part of the IP address (after 9 months) and cookie information (after 18 months). Marketing/advertising cookies Google Ads/AdSense uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on user's ad settings at thisisnl.nl), limiting the number of times an ad is shown to a user, muting ads user's have chosen to stop seeing, and measuring the effectiveness of ads. They help us collect data that allows us to understand how users interact with a particular advertisement campaign. These insights allow services both to improve content and to make advertising more effective by delivering relevant and targeted ads. Users may be uniquely identified by web request, IP address, browser type, browser language, the date and time of your request. This log data is anonymized by removing part of the IP address (after 9 months) and cookie information (after 18 months).	Click here for more privacy information Click here for more information on Google cookies and how they are used
       Facebook (Meta) Cookies	Analytical/performance cookies Facebook (Meta) cookies are used to store and measure activity on our websites that originate from clicks on advertisements and posts placed on Facebook. They help us collect data that allows us to understand how users interact with a particular ad or post. These insights allow services both to improve content and to build better features that improve the user’s experience. The information is collected and processed in a way that does not directly identify anyone.	Click here for further information on how Facebook (Meta) uses cookies Click here for further information on how you can control the use of cookies on Facebook (Meta)
       The Trade Desk (thisisnl.nl)	Marketing/advertising cookies The Trade Desk uses cookies for advertising, including serving and rendering targeted ads, personalizing ads, limiting the number of times an ad is shown to a user, muting ads users have chosen to stop seeing, and measuring the effectiveness of ads. They help us collect data that allows us to understand how users interact with regards to a particular advertisement campaign. These insights allow services both to improve content and to make advertising more effective by delivering relevant and targeted ads. Users may be identified by browser and device using a unique randomly generated ID. This is matched against information, such as advertising interest segments and histories of ads shown in the browser or device. This information is neither sold or shared with other third parties.	Click here for further information on how you can control the use of cookies by The Trade Desk

   Control over cookies

   12. You can change your cookies preferences at any time by clicking on the ‘Cookie’ icon in the footer of our websites. You may need to refresh your browser for changes to changes to take effect.
   13. You can change the settings on your browser to prevent cookies being stored on your computer or mobile device without your explicit consent. Your browser “help” section will normally provide details on how to manage the cookie settings.
   14. You can also delete cookies that have already been set. Find out how to manage cookies on popular browsers at the links below:
       Alternatively, you may wish to visit thisisnl.nl, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
   15. If you have a Google account, you can opt out of advertising at thisisnl.nl Further information on how personalised ads work can be found here. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising initiative opt out page. To opt out of being tracked by Google Analytics across all websites, visit thisisnl.nl
9. Who your information may be shared with

   We keep your information confidential but may disclose it to our personnel, other companies within the Aspers Group, suppliers, or subcontractors insofar as it is reasonably necessary for the purposes set out in this privacy policy. We carry out checks to ensure that the companies we work with will provide the same level of safeguards to protect your data as we do, and we put contractual measures in place to reinforce those obligations.

   If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

   1. We do not sell or share your personal data with third parties except as described in this Privacy Policy. The personal data will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
   2. Please note that personal data we are holding about you may be shared with and processed by:
      1. any member of the Group and any subsidiary companies and other affiliated legal entities and businesses with whom we are under common corporate control for management and administration purposes. All such entities will comply with the terms of this Privacy Policy with respect to the use and disclosure of your Personal Data.
         1. to ensure that we are able to properly monitor and protect the wellbeing of our customers in accordance with our Responsible Gaming initiative (please contact us if you would like further information regarding this);
      2. other casinos in respect of data sharing schemes relating to barred customers;
      3. our service providers and agents (including their subcontractors) or third parties which process information on our behalf (e.g. internet service and payment providers, search engine, advertising and marketing providers) so that they may help us to provide you with services and information you have requested;
      4. regulators, fraud prevention agencies or other third parties for the purposes of monitoring and/or enforcing our compliance with any legal and regulatory obligations, including statutory or regulatory reporting, or the detection or prevention of unlawful acts.
      5. any third party in the context of actual or threatened legal proceedings, provided we can do so lawfully (for example in response to a court order).
      6. other parties and/or their professional advisers involved in a matter where required as part of the conduct of the services.
      7. our own professional advisers and auditors for the purpose of seeking professional advice or to meet our audit responsibilities; andd
      8. any other organisation to whom we may transfer our agreement with you or if we sell or buy (or negotiate to sell or buy) our business or any of our assets (provided that adequate protections and safeguards are in place).
      9. IT companies who support our IT systems.
      10. Data insight companies.
   3. We will only transfer your personal data to third parties for direct marketing purposes with your prior consent.
   4. We do not knowingly solicit data from or market to children under the age of If a parent or guardian becomes aware that his or her child has provided us with information without their consent, they should contact us at [email protected] We will delete such information from our files at the earliest opportunity.
10. International transfers
    1. We will not transfer personal data relating to you to a third party in any country which is outside the UK or the European Economic Area (“EEA”) unless one of the following scenarios under the UK GDPR applies:
       1. the country or recipient is covered by an adequacy decision of the European Commission under UK GDPR Article
       2. appropriate safeguards have been put in place which meet the requirements of UK GDPR Article 46 (for example using the European Commission’s Standard Model Clauses); or
       3. one of the derogations for specific situations under UK GDPR Article 49 is applicable to the transfer. These include (in summary):
          1. the transfer is necessary to perform, or to form, a contract to which we are a party.
          2. with you; or
          3. with a third party where the contract is in your interests;
          4. the transfer is necessary for the establishment, exercise or defence of legal claims;
          5. you have provided your explicit consent to the transfer; or
          6. the transfer is of a limited nature, and is necessary for the purpose of our compelling legitimate interests.
11. Our Security Precautions
    1. We make every effort to ensure that your information is secure on our systems. The Group has implemented security measures to protect against the loss, misuse and alteration of your personal data and we have staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing our systems and network security.
    2. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. However, please note that you are responsible for keeping your username, password and user details confidential.
12. How long do we keep your personal data?
    1. Unless you have requested otherwise, we will hold your personal data within our systems for a minimum period of 5 years following the provision of information to us. If, after 5 years:
       1. you have made 1 or more visits to any of our casinos, then we will contact you to verify that the information we hold about you is still accurate and that you are still happy for us to hold this information about you; or
       2. you have not made a registered visit to any of our casinos then we will remove your personal data from our databases and systems unless we are required or permitted by law to hold on to your data for a specific retention period. Please note that the retention period for inactive customers is 7 years.
       3. In certain circumstances we will retain your data for longer than 7 years.
    2. For the purpose of paragraph , a ‘registered’ visit is classified as a visit which has been recorded on our internal systems. Examples include via a customer’s use of the Aspers World card, other recorded transactional activity or via redemption of a promotion (on-site).
    3. Where we no longer need your personal information, we will dispose of it in a secure manner.
    4. In some circumstances you can ask us to delete your data; see your legal rights at paragraph 14 below for further information.
    5. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research purposes and to help us develop and improve our services, in which case we may use this information indefinitely without further notice to you.
13. Automated decision making
    We do not make decisions based solely on automated data processing, including profiling.
14. Your rights regarding your personal data
    1. Under data protection laws, you have a number of rights regarding your personal data. Please find below a summary of such rights (full details may be found at the Information Commissioner’s Office’s (“ICO”) website: thisisnl.nl),

    You have the right to be informed

    2. You must be informed clearly and concisely regarding the purpose and legal basis regarding the collection and processing of your personal data, who to contact if you have any issues regarding this, where your persona data will be kept, if the personal data is to be transferred to another country, who will access the personal data, the retention period for storing your personal data, the right to withdraw consent to the processing of your personal data or to lodge a complaint with the ICO, whether the provision of the personal data is part of a statutory or contractual requirement and the existence of any automated decision making.

    You have the right to access

    3. You have the right to request confirmation as to whether or not your personal data is being processed and, if so, to verify the lawfulness of processing, this information must be provided free of charge and provided within one calendar month (unless certain circumstances apply).
    4. Requests should be made in writing to the Aspers Data Protection Officer, and you may need to provide the following in order for us to verify your request:
       1. photo ID; and
       2. proof of address.

    You have the right to rectification

    5. If your personal data is inaccurate or incomplete, then you have the right to request that this be corrected. If we have disclosed the personal data to third parties for verification purposes and the information has been updated or corrected, then we will inform you of this where possible.

    You have the right to erasure

    6. In certain circumstances, you will have to right to request erasure of your personal data from our systems and we will do so without undue delay if:
       1. the processing is no longer necessary in relation to the purpose for which it was originally processed.
       2. you withdraw consent (if the legal basis for processing is based on your consent).
       3. you object to processing (and there are no legitimate overriding grounds for ongoing processing).
       4. your personal data has been processed unlawfully; or
       5. your personal data must be erased in order to comply with a legal obligation.
    7. We may refuse a request for erasure if the processing is necessary:
       1. for compliance with a legal obligation;
       2. for reasons of public interest in the area of public health or for archiving purposes in relation to public interest, scientific/historic or statistical research purposes (as permitted under the UK GDPR); or
       3. for the establishment, exercise or defence of legal claims.
    8. A decision to refuse any request of Erasure will be made by the Board of Directors under advisement from the designated Data Protection Officer. Data Subjects have the right to appeal any decision made to the ICO.

    You have the right to restrict processing

    9. You have the right to restrict the processing of your personal data if you contest the accuracy of the information, if the processing is unlawful or if we no longer need the information but you require the data to establish, exercise or defend a legal claim.

    You have the right to data portability

    10. In certain circumstances, you have the right to request that we return any personal data you have provided in a structured and machine-readable format or that we transmit this data to another data controller, where technically feasible.

    You have the right to object

    11. You have the right to object to our use of your personal data in certain circumstances, including where we use it for our legitimate interests or for marketing purposes.

    If the information is being used for direct marketing

    12. If you have subscribed to marketing communications from us, you have the right, at any time, to instruct us by email not to process your personal data for marketing purposes.

    Withdrawal of consent

    13. Please note that if you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or certain parts of our services or our website.

    Complaints

    14. If you consider our use of your personal data to be unlawful, you have the right to lodge a complaint with the ICO. Please see further information on their website: thisisnl.nl
15. Contacting Aspers Casino
    1. If you have any questions about this Privacy Policy, would like to submit a Data Subject Access Request or amend your current preferences/personal data, please contact our Data Protection Officer via email at [email protected] or in writing to:
       Data Protection Officer
       Aspers Casino Westfield Stratford City
       The Loft
       Montfichet Road Olympic Park
       London
       E20 1ET
       
    2. Alternatively, enquires can be made in person at any of our Aspers Casinos. Please note that in all circumstances ID verification will be required before any personal data is released.
16. Updates or amendments to this Privacy Policy
    1. We may revise this Privacy Policy from time to time, for example to keep it up to date, to implement minor technical adjustments and improvements or to comply with legal requirements.
    2. This Privacy Policy was last updated in February .

Data Subject Access Request Form

Site Links

The materials that can be linked from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third-party product or service by name does not imply or constitute its endorsement by us, and you assume all risk with respect to its use. If you follow a link to any of these websites, please note that these websites have their own terms and conditions and privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information or personal data to these websites.

Copyright Notice

The copyright in the contents and materials of this website is owned by the Group. As content on the website is copyrighted, any unauthorised use of any materials on the website may violate our rights pertaining to such material. If a user downloads the materials on the web site for personal or non-commercial use, the user must retain all copyright and other proprietary notices.

Disclaimer

The materials contained in this web site are for general information only and do not constitute advice on any matter. We accept no responsibility for any loss caused by reliance on any statement contained in this web site. Links to other sites from these pages are for information only and we accept no responsibility for any material contained within those sites.

Due to the nature of the electronic communication process, we cannot, nor do we, guarantee or warrant, that access to our website (or any part of it) will be uninterrupted, or without delay and we accept no liability in this respect. Furthermore, whilst we make all reasonable attempts to exclude viruses from this website, we cannot ensure that it will be free of viruses and we cannot and do not accept any liability in this respect. You are therefore recommended to take all appropriate safeguards before downloading or accessing information from this website.

This disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

Use of site: Users must be over 18 years old and comply with English law.

This site contains information, content, features, products and services which are suitable only for persons over Therefore this website, and any part of it, is only available to those who are over 18 years of age. This site operates in accordance with and complies with all elements of English law, including data protection. By continuing to the next page or visiting, using, viewing the whole or any part of it or having any involvement whatsoever with this website you are confirming that you are over 18 and will not misuse the website in any way and continue to use this site in accordance with and compliance with all elements of English law. If you are under 18 years of age or do not agree to be bound or abide by this notice then you are not authorised to or visit, use, view the whole or any part of it or have any involvement whatsoever with this website and must leave the website immediately. We reserve the right to take action against those who do not.

Use of Public Wi-Fi

We use Wi-Fi connection data for security, compliance and to improve the customer experience in our casinos. We are collecting the location of devices on our network, identifying them by a pseudonymised version of their MAC (Media Access Control) address.

We will not collect data on browsing activity, cookies, phone numbers or how the Wi-Fi service is used.

You can opt-out by turning off Wi-Fi on your device, turning your device off or putting your device into airplane mode while at our casinos.

All data collected is automatically depersonalised, using a one-way pseudonymisation process to ensure Aspers is unable to identify any individual. This happens immediately after the data is first collected.

Pseudonymisation is the process of distinguishing individuals in a dataset by using a unique identifier that does not reveal their 'real world' identity. This is a way of protecting people's privacy in accordance with the Information Commissioner's Anonymisation Code of Practice

What Wi-Fi connection data is

When a device such as a smartphone or tablet has Wi-Fi enabled, the device will continually search for a Wi-Fi network to connect to. We will record the identifying number specific to that device known as a MAC address.