Casino management software
Casino Management System (CMS)
What is Casino Management System (CMS)?
Light & Wonder's (formerly Bally CMS) solutions are powerful gaming engines that seamlessly capture data from floor transactions. We’re not only the leaders in slot accounting; we invented it and continue to evolve our systems to streamline casino operations for maximum performance.
Company Details
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Get AssistanceCasino Management System (CMS) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Casino Management System (CMS).
88Likeliness to Recommend
80Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Casino Management System (CMS)?
0%Negative
5%Neutral
95%Positive
Pros
- Respectful
- Security Protects
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
+4
+3
+2
Positive
+1
Neutral
-1
-2
-3
-4
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Feature Ratings
Average 86
Cashless
Bonusing & Promotions
Mobile Player Experience
Display Management
Pit & Table Management
Cage & Vault
Marketing & Loyalty Management
Slot Floor Management
Slot Management, Accounting & Reporting
Mobile Casino Operations
Gaming Analytics
Vendor Capability Ratings
Average 81
Vendor Support
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
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