Controls at the bellagio casino resort

8 Pages1499 Words237 Views

Running head: MANAGEMENT CONTROL SYSTEMS1
Management Control Systems
Student’s name
Institutional affiliation

MANAGEMENT CONTROL SYSTEMS2
Management control systems
Question 1
Good control can be defined as a process placed by the management of an n organization
to help in achieving the set objectives of the organization. The effectiveness of a control system
can be categorized into sections (Agyemang & Broadbent, 2015). They include; reliable financial
reports, effective and efficient operations. With an effective control system in management, the
organization will be able to safeguard its assets and also share reliable information. Good control
within an organization will be characterized by effective leadership (Bedford, Malmi & Sandelin,
2016). As a result, operations within the business/organization will be carried out with minimum
challenges.
Question 2
Bellagio is located in a central place in Las Vegas strip. In this kind of environment, there
are numerous problems that are likely to occur. First, there is the problem of laws and regulation.
Being that the area has a huge potential of attracting many customers, owners of casino have to
pay heavy taxes and comply with the strict rules and regulation placed by the authority. As a
result, violation of these rules and regulation could result in severe disciplinary actions within
and outside the jurisdiction. Being a crowded environment, managing and running the place may
be a challenging experience. As an illustration, within the Bellagio casino environment, there are
different control systems that have to manage properly (Conaty & Robbins, 2018). They include
daily counting of the cash and coins, observations and daily recording of the gaming activities,
and constant monitoring of the computer. All these activities require a trained and experienced
personnel. Without them, it will be difficult to operate in such an environment. The casino

MANAGEMENT CONTROL SYSTEMS3
environment in Bellagio is a busy environment, therefore, there may be fraudulent cases taking
place or false analysis from independent operators. This may affect the performance of the
overall business (Davila, Foster & Jia, 2015).
Question 3
The controls found at Bellagio resort include;
Locking cash boxes on the casino floor
Daily counting the money collected from the casino by independent employees
Constantly observing and supervising the gaming environment inside the casino.
Observing and recording the whole casino environment using hidden cameras
Timely analysis of deviations from the expected performances
Constantly checking the computer being used in operation.
When it comes to action controls, there are four types of controls. They include; behavioral
constraints, pre-actions reviews, actions accountability and redundancy. Based on the controls
found and Bellagio Resort, they can be classified based on the four types of controls. Their
classification includes;
ControlClassification
Locking cash boxes on the casino floorBehavioral (physical constraint)
Daily counting the money collected from the casino by
independent employees
Behavioral constraint
Constantly observing and supervising the gaming
environment inside the casino.
Redundancy
Observing and recording the whole casino environmentPre-action reviews