Grand sierra resort and casino

RENO, Nev.  – Grand Sierra Resort (GSR) proudly acknowledges the exceptional actions of emergency medical technician (EMT) Marco Balboa and EMT manager Ben Mangum, honored with prestigious awards at the REMSA EMS Week Awards Ceremony on May 21, 2024.

REMSA Health’s EMS Week Awards, held during the 50th Annual National EMS Week from May 19–25, serve as a testament to the invaluable contributions of EMS professionals in safeguarding their communities. The ceremony honors the unwavering commitment of individuals like Balboa and Mangum, who exemplify excellence in their roles.

Balboa and Mangum’s life-saving efforts in aiding a guest at GSR garnered them the distinguished accolades. Their swift and decisive actions, coupled with their lifesaving skills and composed demeanor, significantly contributed to assisting REMSA both prior to and during their arrival. Among numerous nominations, Balboa and Mangum were the sole individuals outside of REMSA selected for recognition, underscoring their exemplary dedication to guest safety and well-being.

“We are immensely proud of Marco and Ben for their outstanding achievements and unwavering commitment to the safety and well-being of our guests,” said Shannon Keel, General Manager at GSR. “Their quick thinking and exceptional professionalism reflect the values we uphold at Grand Sierra Resort, and we congratulate them on this well-deserved recognition.”

GSR prides itself on setting the highest standards of health and safety; central to this commitment is the deliberate inclusion of licensed EMTs within its security team. This strategic integration of medical expertise with security operations reflects GSR’s comprehensive approach to guest safety. By having licensed EMTs readily available on-site, GSR ensures proficient responses to any medical emergencies that may arise.

“Marco and Ben’s skilled response epitomizes the professionalism of our security team,” stated Tim Cook, Vice President of Security & Safety at GSR. “Their actions highlight our dedication to ensuring guest safety and reinforce the importance of proactive measures. We commend their achievements and remain steadfast in our commitment to providing a secure environment for all.”

For more information about Grand Sierra Resort, visit grandsierraresort.com.

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ABOUT GRAND SIERRA RESORT
Located in the heart of the beautiful Reno-Tahoe region, Grand Sierra Resort (GSR) is an all-encompassing casino-resort with nearly 2,000 newly renovated guest rooms and suites, 200,000 square feet of meeting and convention space, 1,400 slot machines, 45 table games, a poker room featuring seven tables and the Infinity High Limit Room. The destination’s premier gaming property offers visitors a wide variety of amenities including the 2,500+ capacity, critically-acclaimed Grand Theatre, home to Reno-Tahoe’s finest entertainment experience, exhilarating nightlife at the spectacular LEX Nightclub, more than a dozen delectable restaurant and dining choices including Charlie Palmer Steak and Lounge, a spa, branded retail shopping, a remarkable year-round outdoor pool and fire pit experience, Reno’s largest outdoor ice skating rink, a two-screen cinema, a 50-lane bowling center, adrenaline-pumping rides and an aqua golf driving range. GSR players can also enjoy the perks of an Infinity Rewards membership, a joint loyalty program between GSR and its sister resort SAHARA Las Vegas, that gives players the opportunity to earn and redeem rewards across both destinations. GSR is a minority-owned business certified by the Western Regional Minority Supplier Development Council. For more information, please visit grandsierraresort.com or to make reservations call 1-800-648-5080. For the latest and greatest news on GSR, find us on Facebook, Instagram and Twitter.