Metaspin casino

I chose Metaspins because there are no…

I chose Metaspins because there are no commissions on deposits or withdrawals, and you can buy crypto on the site. I'm not really in it for the profit. I just like playing the games and how the site looks. It's a pretty good crypto casino, and I hope these guys continue developing it.

Date of experience: May 05,

Safe and fun casino

I had a really good time playing on MetaSpins. I won multiple decent sized jackpots and was cashed out approx. $60k. MetaSpins customer service was helpful and resolved all issues. They heard my concerns and acted fairly under the circumstances.

Date of experience: May 13,

I found a couple of pluses here

I found a couple of pluses here:
1. There is a variety of games and other forms of entertainment.
2. Payouts are fast and commission-free.
My overall impression is positive. It is both interesting and fun to play here.

Date of experience: May 06,

An account was fraudulently opened…

An account was fraudulently opened using my information and my credit card. They refuse refund and said its my fault. They can't do anything to help. This place is a scam and allows theives to destroy you, your response was a lie. I'm in the united states of America and your website won't even let me I'm to observe the situation. How is this even possible. Your theives

Date of experience: April 16,

Dear Hillary,

After a thorough review of your account and associated case, we regret to inform you that our ability to address your concerns is limited. The account linked to the email provided was established on February 8, , with two initial deposits made on that date. Subsequently, more than two months later, you contacted us alleging unauthorized access to your account and funds, citing significant deposits made between April 11 and April 13,

We understand the distress caused by such circumstances and acknowledge the severity of being a victim of unauthorized access and financial loss. However, it is important to note that we cannot be held liable for the security of your Cash App credentials, which you claim facilitated the alleged breach when you reported the incident on April Any concerns regarding the security of your Cash App account should be addressed directly with their support team.

We would like to draw your attention to Section of our terms and conditions, which stipulates that users must not disclose their login credentials to any third party, whether intentionally or inadvertently. As outlined therein, users are accountable for all activities conducted on their accounts, even if carried out by unauthorized individuals. Consequently, the company is not obligated to process refunds in such circumstances.

Kind regards,
Metaspins Customer Experience Team

I have no complaints about this online…

I have no complaints about this online casino. It offers a variety of promotions and bonuses, which is a big plus. Although there is room for improvement, overall, it is a good casino.

Date of experience: May 06,

Fraud, Scam. Do not play Metaspins.

At first, the office behaved normally, but as soon as I tried to draw a conclusion, they asked me to undergo verification, which I successfully passed. Then almost a week passed during which they could not give a clear answer why I had not received my money so far. And after that, I was accused of violating the rules and my account was blocked without any proceedings. As a result, there is no money, they stopped responding to my messages. Don't waste time and money. Play with trusted bookmakers.

Date of experience: April 23,

Dear Vladislav,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections and

Regrettably, in light of these breaches, we are compelled to terminate all accounts linked to your account and withhold any associated winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

Metaspins has the most friendly and…

Metaspins has the most friendly and active support team I have ever encountered in my many years of playing at various online casinos. I am especially grateful for the wide variety of games available here and I cannot understand why some people complain that there are not enough games here. I have withdrawn money many times without any problems and quickly.

Date of experience: April 09,

Never ever consider open a account…

Never ever consider open a account here I opened an account, made a deposit with my cryptowallet, played through the bonus and finished wagering ended up on $ profit. Then all of a sudden my account was closed!! In the middle of playing. Then they emailed me saying i was having accounts with different emails?!?! When its clearly my first time ever depositing here. No further explanation just closed account and when i tried live support instantly banned from it after my first message! DONT WASTE YOUR MONEY THEY SCAM IF YOU WIN!

Date of experience: April 17,

Dear Sebbe,

At Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.
To ensure a fun, safe, fair and enjoyable environment for everyone, we diligently adhere to our Terms & Conditions.

Our fraud detection team identified multiple accounts associated with your account, constituting a direct violation of our terms and conditions, particularly sections , , and Furthermore, your engagement in bonus promotions across all linked accounts has contravened our policies.

Regrettably, in light of these breaches, we are compelled to terminate all accounts linked to your account and withhold any associated winnings.

We trust this clarification provides insight into the circumstances at hand.

Sincerely,
Metaspins Customer Experience Team

Mike a contact in the loyalty team has…

Mike a contact in the loyalty team has always gone above and beyond for me even reaching out to check in on life away from gambling. I consider this man a friend and think the world of him. Great site, great staff.

Date of experience: May 06,

The casino's withdrawal requirements…

The casino's withdrawal requirements are complex and therefore difficult to meet. The games are good, but the variety and number of games is not as good as at BC and TrustDice.

Date of experience: April 05,

Dear Luca Steele,

Thank you for your review, at Metaspins, we greatly value the journey and experience of our customers, which is why we prioritize it above all else.

In order to withdraw all deposits are subject to a 1x wagering requirement, as outlined in section of our terms and conditions. This requirement is mandated by Anti-Money Laundering regulations and guidelines, detailed further in Section of our terms.

Additionally, specific wagering requirements for bonuses are clearly delineated for each promotion or bonus offered.

It is important to note that should you disagree with the wagering requirements or other terms associated with a bonus, you retain the option to forfeit all bonuses in the "my account" section on our website. However, this action will result in the loss of the bonus itself, along with any winnings accrued while the bonus was active.

Further we apologize for any disappointment regarding our extensive range of games, encompassing well over games and a wide selection of sports betting.

We remain committed to expanding our offerings and satisfying our customers, and we look forward to the possibility of your continued presence in the future.

Kind Regards,
Metaspins Customer Experience Team

Scam Center Warning

They don’t let you withdraw after you deposit your money claiming that you have to wager 20x the deposited amount with the bonus which is obviously a way to lose. They don’t let you wager even at times, very filthy place. Like in all other “crypto casinos” or in other words scam centers, the roulettes they used are provided by the scammiest companies ever. Would honestly give zero stars, nothing akin to real-life playing or anything akin to a decent website, consist lagging, retarted employees, and setup.

Date of experience: February 23,

Dear Nikololomous Nikolololomousus,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

We are very sorry to hear that you were not able to withdraw your funds or winnings with us, as a regular wager requirement all deposits needs to be wagered 1x, this is stated in our terms and conditions section - and this is required due to Anti Money Laundering regulations and guidelines also described in our terms section

Although as you are mentioning a 20x wager, it looks like you might have chosen to accept the Welcome Offer upon your first deposit with us, thus there is a wager requirement, restrictions and explanations to games that might not be counting towards wager (for example live games like Roulette) all is clearly stated in the Welcome Offer terms, we welcome you to read more about this specific bonus here: thisisnl.nl

We like to mention as well that you are at any time able to forfeit this and all other bonuses in the "my account" section on our website, although that means you will loose the bonus (and any winnings made while the bonus was active)

I hope this has cleared up any misunderstandings for you, as we by no means are withholding our customers to withdraw with us.

Best Regards,
The Metaspins Customer Experience Team

Great website!!!! Never had an issue!!!

Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bonuses!!!! No issues from me. They give free spins all the time and have some of the best rewards around!

Date of experience: November 15,

I've spent a good chunk of my downtime…

I've spent a good chunk of my downtime exploring different online gaming spots, and let me tell you, stumbling upon Metaspins was like finding a hidden gem. Right off the bat, the whole vibe of the site just clicked with me – super intuitive layout, and it didn't take any time at all to jump into the action.

The variety of games on offer is pretty stellar. Whether you're into the fast-paced excitement of slots or more into the mind games of table classics, there's something for everyone. Each game I dove into had me hooked, thanks to the crisp graphics and smooth play – it's clear they don't mess around when it comes to quality.

But here's the real kicker – the team behind Metaspins actually gets customer service. Anytime I had a question or hit a snag, the response was quick, friendly, and actually helpful. It's refreshing to see a team that's genuinely there to support you.

I also really appreciate how upfront they are about security and fairness. Makes you feel at ease knowing you're in a place that values honesty and looks out for you. Plus, the whole deposit and withdrawal process is a breeze, which means more time playing and less time waiting around.

All in all, diving into Metaspins has been a blast. It's not just the games or the slick website – it's knowing there's a team behind the scenes that's all about making your experience awesome. Definitely worth checking out if you're on the hunt for a solid place to game online.

Date of experience: April 02,

Absolutely scam alert!

Absolutely scam alert!! They have messed with Algorithm on games and you will lose here more than anywhere. The support team is remote and no one knows anything about actual buisness. Almost all people in chat are remote workers like streamers and support. They act like regular customers and it's just to lure in young players like other reviewer stated. We are doing a full SCAM review with insider information on new site to expose these type places. BEWARE you have been warned!! Will revise as soon as go live with information!

Date of experience: May 08,

They said my deposit was 25cents short…

They said my deposit was 25cents short so they just kept my money and kicked me to the curb . And I've been depositing there for a couple years . They don't appreciate your business at all. They just keep your money
Anybody want to play a casino don't play metaspins because they will do you wrong.

Date of experience: March 15,

Dear Joe Glenn Jarrett,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

We sincerely regret any inconvenience caused by your recent deposit experience. It's imperative to note that our minimum deposit limits for each currency are explicitly outlined in the cashier section of our platform.

While we utilize a third-party payment provider, it's important to clarify that funds transferred below minimum threshold are indeed received in the wallet, yet regrettably not credited to the player's account. These funds rightfully belong to our payment provider and not to Metaspins.

However, it's worth noting that on certain occasions, we exercise discretion by crediting deposits below the minimum threshold as a gesture of goodwill towards our valued customers. It's pertinent to mention that we have extended this courtesy to you on previous occasions. Therefore, we respectfully declined to do so this time.

We trust that you appreciate our perspective on this matter and sincerely hope to continue serving you as a valued player of Metaspins in the future.

Best Regards,
Metaspins Customer Experience Team

My partnersaccount was closed because…

My partnersaccount was closed because she use common phone for making an account ..
After winning she was not allowed withdrawal and was blocked out from the websiteandchat ..
Nobody answered anything and i dont recommend anyone to use this site because if you will win they will wipe your account and chats ..

I will take legal action against them with as much as i can and want newzealand giverment to ban this fraudlent website.

Date of experience: October 03,

Dear Anu,

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

It is not in our practice to close accounts of customers for no valid reason.
However, as per our internal investigation and findings, your account was confirmed to participate in multi accounting. Due to all the gathered evidence, your account was disabled.

If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.

We appreciate your time and understanding regarding this matter.

Cheers,
Metaspins Customer Experience Team

This online casino is one of the best…

This online casino is one of the best I've seen with many interesting games to choose from. Besides, these guys pay winnings quickly and you can buy cryptocurrency right on their site, which is very convenient. Playing here is a fantastic experience, and I highly recommend giving it a shot.

Date of experience: November 20,

Ill give you 1 star cause of your…

Ill give you 1 star cause of your fvking support shawn closing my ticket regarding to my concern.

My concern is about my deposit didnt arrive and i think this is scam casino site.

Btw SHAWN thats my small money ( USD) ENJOY MEN HOPE.

Date of experience: October 01,

Dear Yuki

Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.

We are very sorry to hear you experience such kind of an issue. Would you mind providing your email here so we can investigate what has happened there?

We genuinely value your time and extend our gratitude for your understanding in this matter

Best Regards,
The Metaspins Customer Experience Team

At first

At first, I had a good impression of this casino, as it is very fun to play here and there are a lot of interesting things. However, to my regret, I started having various problems - sometimes the game would not load or my deposit would not be credited immediately, and I had to write to the support team with a request to help me solve all these problems. The good thing is that the guys always answered me quickly, which is of course a big plus. Overall the casino is good, maybe I was just unlucky.

Date of experience: October 10,

Hello

Hello, I would like to say a few words about this online casino. I play here almost from the first day of its existence, and during this time I have formed an exceptionally positive opinion. I get a lot of emotions from the game. The support service is very friendly and the atmosphere is very cool. The deposits are credited quickly, there are many different bonuses. And you always have the opportunity to win back the money thanks to rakeback. This is my favorite online casino out of all the ones I've tried.

Date of experience: July 25,