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25 euro erop gezet via IDEAL. Nooit mee kunnen spelen.

Ik heb er 25 euro op gezet met IDEAL.
Het is van mijn bankaccount af.
Ik heb er nooit mee kunnen spelen.
Contact via de chat opgezocht.
Ze vertelde me dat alles goed ging komen met 24uur.
3 dagen later nog steeds geen geld in mijn balance. Weer naar de chat gegaan en ze gaven me op de letter precies hetzelfde antwoord. Fred was de chatman.

Het gaat hier om maar 25 euro, dus ik neem mijn verlies wel. Maar omdat ze niet eens willig zijn om me te helpen en eigenlijk gewoon simpel mijn 25 euro afgepakt hebben kom ik hier eventjes vertellen dat dit ECHTE PURE SCAMMERS zijn.
En adviseer ik om ver van weg te blijven van deze toch al trage, en schimmige website..

Datum van ervaring: 24 mei 2024

Leuke spellen maar winst minimaal

Leuke spellen maar winst minimaal. Vorige week spellen van Booming Games gespeeld. Met Freespins 52 euro, 3,70 en 90 euro gewonnen maar werd niet bij mijn account opgeteld. Andere spellen wel. Dit nog nooit meegemaakt. Nu zijn ze het aan het onderzoeken. Hoop dat het nog wat oplevert. Verder win je af en toe wel maar geen grote bedragen. Support vriendelijk.

Datum van ervaring: 17 maart 2024

Dear Antoinette Dekker,

Thank you for bringing this matter to our attention, and we appreciate your understanding and patience throughout this process.

Upon receiving your inquiry regarding the missing winnings, we immediately reached out to the game provider to investigate the issue further. While we strive to provide a seamless gaming experience, there are instances where certain aspects are beyond our immediate control.

Rest assured, we are actively monitoring the situation and endeavoring to obtain a resolution from the game provider as swiftly as possible. As soon as we receive any updates or clarification regarding the investigation of your gaming rounds, we will promptly notify you of the outcome.

In the meantime, we sincerely apologize for any inconvenience this may have caused. We truly value your continued support and loyalty as a player. Should you have any further questions or concerns, please don't hesitate to reach out to our friendly customer support team. We're here to assist you every step of the way.

Thank you for your understanding and for giving us the opportunity to address this matter for you.

Best Regards,
Wizebets Casino Team

Als je eenmaal geverifieerd bent verloopt alles een stuk beter!

Ik heb bij best veel online casino’s gespeeld en door de recente reviews was ik zeer sceptisch over dit casino. Je merkt aan veel dingen dat ze nog zoekende zijn in de Nederlandse markt. Deposits die niet instant zijn en withdrawals die wel even op zich kunnen laten wachten. Ondanks dat ook mijn deposit 24 uur later aan kwam op mijn account en eerste withdrawal pas na 5 dagen was verwerkt verloopt alles nu soepel. Zorg dat je geverifieerd bent met de juiste papieren en de rest zal volgen. Withdrawals staan nu bij mij binnen 1 dag op mijn rekening.
4/5 sterren omdat er zeker nog ruimte is voor verbetering binnen het casino maar geef ze even de tijd!

Datum van ervaring: 09 mei 2023

Dear Kevin,

We want to express our gratitude for the kind words you shared with us. Your feedback is incredibly important to us, as it helps us to continually improve the service we provide.

We take all feedback from our customers seriously, and we appreciate every comment we receive. It allows us to understand our customers' needs and make the necessary changes to enhance their experience with us.

Thank you once again for your valuable feedback!

King regards,
Wizebets Casino

Ik heb hier voor 2 keer negatieve…

Ik heb hier voor 2 keer negatieve reacties geplaatst over dat ik gevoel had dat ik gefraudeerd was en het geld niet kreeg wat ik had gewonnen. Maar ik heb vandaag het geld gekregen. Het duurde allemaal wel even maar uiteindelijk zie ik wel dat Wizebets betrouwbaar is. Wel wil ik jullie duidelijk maken dat jullie eerst je account goed moeten verifiëren, zodra dat lukt krijg je je geld wat je hebt gewonnen.

- Dan bedoel ik dat je bankafschrift pdf moet sturen van afschriften wat niet ouder dan 3 maanden is waar je adres en gegevens te zien is

- Foto Paspoort en ID

Zodra je dit allemaal doet kan ik je garanderen dat je je geld krijg die je hebt gewonnen :)

Datum van ervaring: 20 februari 2023

Hello there!

Thank you for sharing your positive opinion!

We want to notify that Wizebets is an honest casino and always fair with our users. Our team always do our best to speed up the verification process. Also, we always assist our customers with the step by step instructions for the verification process.

Thank you for following our advice!

Kind regards,
WizeBets team

het is een eerlijke casino

het is een eerlijke casino, Ryan doet al mijn vragen meteen beantwoorden.
ook goede hulp gehad van Ryan bij het aanvragen van een utbetaling.
kan deze casino aanbevelen goede service en betrouwbaar.

Datum van ervaring: 21 november 2023

Hello there,

Thank you for your positive review about our casino.

We're thrilled to hear that you consider our casino honest and that one of our managers has been responsive and helpful in answering your questions promptly. Providing good service and being reliable are top priorities for us, and we're delighted to have met your expectations.

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Best regards,
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Goede winstkansen goede service 24/24…

Goede winstkansen goede service 24/24 bereikbaar vriendelijke medewerkers goede bonussen leuke spellen en bij een vraag per email binnen paar minuten antwoord .
Heel betrouwbare ste top

Datum van ervaring: 18 november 2023

Hi there,

We're delighted to hear about your great experiences at our casino.

It's fantastic that you appreciate our good chances of winning, our support team and vide list of bonuses for our players. Providing a reliable and enjoyable gaming environment is our goal, and we're thrilled that we've met your expectations. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach us out.

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Best Regards,
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Thumbs up for adam

Adam is really nice and respectful for his clients. Thumbs up!

Datum van ervaring: 13 april 2024

Dear Thijs van den Oord,

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Adam epitomizes our commitment to excellence in customer service, and it's heartening to hear that his dedication to providing a pleasant and respectful experience has left such a positive impression on you. We're proud to have him as part of our team, and we'll be sure to pass along your kind words to him.

We believe that building strong relationships with our clients is paramount, and Adam's approach exemplifies this belief. Your satisfaction and comfort are of utmost importance to us, and we're dedicated to ensuring that every interaction you have with our team leaves you feeling valued and respected.

Thank you for taking the time to acknowledge Adam's efforts. Your feedback reinforces our commitment to delivering exceptional service to each and every one of our clients.

We look forward to serving you again soon and providing you with many more positive experiences!

Best Regards,
Wizebets Casino Team

Deposit duurde heel lang

Deposit duurde heel lang, 3 dagen. Verificatie in 2 dagen. Redelijk snel dus. Withdraw binnen een dag op m'n rekening

Datum van ervaring: 27 december 2022

Hello there!

Thank you for sharing your sincere opinion, we value that a lot!

Sometimes there are some delays in crediting deposits, we are waiting for a transfer from your bank. We are really sorry that this is happening, but this delay is not from our side.

Also, we really appreciate the kind words about the work of our finance department. We always try to provide with the comprehensive information regarding account verification and do everything as soon as possible.

Thank you for being our customers! Thank you for choosing WIZEBETS casino!

Kind regards,
Wizebets Casino

Ik heb geld gewonnen en mijn documenten…

Ik heb geld gewonnen en mijn documenten zijn goed geverifierd. Ik probeer nu een uitbetaling via crypto te doen wacht al 3 dagen voor acceptatie van mijn uitbetaling ondanks dat ik goedkeuring heb gegeven voor de wallet adress.

Ik lees hier ook alleen maar negatieve reacties. Ik ben benieuwd wat er gaat gebeuren. Ik wacht deze 2 dagen af. Kijken of ze mij kunnen helpen

Datum van ervaring: 05 april 2023

Hello there,

We regret the inconvenience caused and are eager to take prompt measures to fix the issue. To verify your account and conduct a thorough investigation, we kindly ask that you share your email address with us.

Furthermore, it would be very helpful if you could reach out to our support team to provide more information about the issue. Our team is dedicated to delivering top-notch customer service and will put in every effort to address any concerns you may have.

We appreciate your comprehension and collaboration in this matter.

Best regards,
Wizebets team

Eerste storting gedaan voor ik alle…

Eerste storting gedaan voor ik alle berichten zag. Belachelijk lang wachten op je eigen geld voordat je überhaupt kan spelen. Zal waarschijnlijk ook scam zijn qua spel, maar dat laat ik later nog weten

Datum van ervaring: 15 april 2023

Hello there,

We apologize for the inconvenience that you experienced. There may be delays in the calculation of deposits due to the transfer of funds to our casino account. We would like to help you resolve this issue as soon as possible.

To assist you better, please provide us with your email address. We will check your account and the status of your deposit to ensure that everything is in order.

Thank you for bringing this to our attention, and we appreciate your patience in this matter.

Kind regards,
Wizebets Casino

Goede casino leuke spellen goed…

Goede casino leuke spellen goed verdeeld veel keus maar als je uitbetaald moet je 2 dagen wachten op bevestiging en als die bevestigd is moet je langer dan 2:3 dagen wachten voordat je het hebt ik zit nu ook al 48 uur te wachten en nog niks binnen

Datum van ervaring: 23 november 2023

Hi there,

Thank you for sharing your feedback about your experience with us.

We appreciate your positive comments about our vide list of games. We apologize for any inconvenience you've encountered with the withdrawal process. We understand that timely withdrawals are crucial for our players, and we regret any delays you've experienced.

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Best regards,
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Good bonuses

Its an nice website with lot of bonusses and every week moneyback+ free spins!

Datum van ervaring: 15 augustus 2023

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We appreciate your positive feedback!

It's great to hear that you're enjoying our website and the bonuses we offer. Our goal is to provide an exciting and rewarding experience for our players. The combination of weekly cashback and free spins is designed to enhance your enjoyment.

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Kind regards,
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Slecht casino!

Slecht casino!! Ze zullen je documenten niet accepteren. Had gelijk een mooie winst te pakken. Die hier door helaas niet kunnen opnemen. Ga aub naar de normale casino’s en niet deze scammers

Update: zelfs na meerdere pogingen met geldig paspoort, ID bewijs en rijbewijs nog steeds niet goedgekeurd. Begin er gewoon niet aan mensen en laat je niet gek maken door onderstaande reactie van deze scammers.

Datum van ervaring: 18 april 2024

Dear Bart Arends,

Thank you for sharing your feedback with us. We're sorry to hear about your experience.

Verification of accounts is an essential process for ensuring the security and integrity of our platform. By verifying your identity, we can protect your account from unauthorized access and maintain a safe gaming environment for all our players.

We understand that the verification process can sometimes be challenging. Our support team is available to assist you every step of the way and make the verification process as smooth as possible.

We encourage you to reach out to our support team for assistance with your document verification. They will be more than happy to help you resolve any issues and ensure that you can enjoy your winnings without further delay.

Thank you for your understanding, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to assist you further and regain your trust in our casino.

Best Regards,
Wizebets Casino Team

Ik heb hele goede ervaring met deze…

Ik heb hele goede ervaring met deze casino,won paar weken geleden 30K en moest alles nog laten verifiëren bij het casino en Maya de VIP manager heeft me uitstekend geholpen en 10K per week uit laten keren is ook helemaal top.

Datum van ervaring: 01 september 2023

Dear Theo,

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Please know that our team is always here to support you throughout your gaming journey. If you ever have more questions or need assistance with anything else, feel free to reach out. We're here to ensure that your time at our casino continues to be enjoyable and rewarding.

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Best regards,
Wizebets Casino

Good service

Good service, won 3k, withdraw time was a bit long.
But i recieved my funds.
Nice casino

Datum van ervaring: 08 december 2023

Hello there,

Thank you for sharing your positive feedback with us!

We're thrilled to hear about your good experience with our service and congratulations on your substantial win in our games. We're also apologizing for a long waiting for your withdrawal, we really value your feedback about that.

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Best regards,
Wizebets Casino.

New games and bonussen

New games and bonussen. Fijn communicatie met de manager

Datum van ervaring: 16 augustus 2023

Dear Remco,
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If you ever need assistance or have any suggestions, please don't hesitate to reach out. Happy gaming and good luck!

With Love,
Wizebets Casino

VIP bonus

Heel goed casino en een zeer goed bonus systeem voor vip members

Datum van ervaring: 02 januari 2024

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We are thrilled to hear that you have had a very good experience and appreciate your kind words about our bonus system.

We always strive to provide an exceptional gaming environment, and it's always rewarding to receive such positive feedback from our valued players. We are committed to offering top-notch services and an exciting array of bonuses to enhance your gaming experience.

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I think the casino is mediocre

I think the casino is mediocre. But the customer service is top notch and very helpfull!

Datum van ervaring: 26 mei 2023

Dear Ramon,

Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate your input as it allows us to gain insights into the opinions and experiences of our valued customers.

At our company, we consider customer feedback to be of utmost importance. Your thoughts and opinions help us gauge the effectiveness of our services and identify areas where we can further improve.

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Wizebets Casino

Prima casino zodra je geverifieerd bent…

Prima casino zodra je geverifieerd bent kun je snel en makkelijk je geld uitbetalen

Datum van ervaring: 09 juni 2023

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Customer satisfaction is our top priority, and we strive to provide excellent service to all our valued customers. Your feedback is important to us, and we are grateful for your support.

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Wizebets Casino

Good Games

Good Games, easy to deposit and nice Promotions

Datum van ervaring: 01 augustus 2023

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It's fantastic that you're finding our games to your liking. We've put a lot of effort into curating a diverse selection of games to cater to different preferences and ensure an enjoyable gaming experience. Our promotions are designed to enhance your gaming journey and provide you with added value. We're thrilled that you're finding them appealing and engaging.

If there's anything specific you'd like to share or if you have any suggestions for further improvement, please don't hesitate to reach out. Your feedback is highly valuable to us as we continuously work to enhance our services.

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